Office of General Services

New York State Office of General Services

Exhibitor Guidelines and Procedures

The Empire State Plaza Convention Center welcomes you as an exhibitor to our facility. Please take a moment to review our facility guidelines and procedures.

Facility Guidelines  

Booth Staging

Support Services

Support services such as internet/telecommunications services, electrical instillations, booth setup and equipment are only accepted through your show manager.

Electrical Installation

Electrical and utility service orders, as well as on-site change orders are accepted only from the Licensee, Show Manager or the event decorator.

Vendors requesting 220V electrical outlets may be subject to relocation. If your electrical cords are less than 10ft long, it is advised to bring your own extension cord(s).

Insurance

Each exhibitor is responsible for his own equipment and merchandise. The State of New York, nor any of their respective officers, service contractors, or employees, shall be responsible for any damage suffered by an exhibitor, his agents or employees, in transit to, at, or leaving the show, whether from theft, fire, or any other cause. Exhibitors desiring insurance on their goods must place the same at their expense.

Affixing to the Facility Structure

The Convention Center does not allow exhibitors to:

Paint or permanently cover walls, floors, ceilings, or other areas of the facility or its furnishings or fixtures.

Staging, Loading and Unloading  

Directions to the Empire State Plaza Loading Zone

The Empire State Plaza Convention Center loading/unloading zone is located underneath the main facility on Parking Level 1 (P1) North with drive-in access from Interstate 787.

Security

Please note the Empire State Plaza is a facility managed by the State of New York. All exhibitors must submit an Exhibitor Delivery/Pick-up Form with driver and vehicle information for processing by New York State Police. Failure to submit this form could result in denial of entry. The New York State Police will be on hand to enforce traffic. All drivers and passengers must have valid photo I.D. in order to enter and/or park in the Empire State Plaza parking garages. All vehicles are subject to random search.

Loading/Unloading

  1. Dock A: Primary access for large freight, heavy equipment or large displays is through Dock A, located at Parking Level P1 North. Dock A provides access to two elevators:

    1. Elevator Lift: The 10’x12’ loading dock door opens to a 24’ square elevator lift (30,000 lb. capacity) that ascends directly into the center of the Convention Hall dance floor.
    2. Egg Elevator: The Egg elevator is accessible via a 3-foot platform located at Dock A with a 13ft overhead clearance. This circular elevator measures 5’6” x 8’ with a door height of 6’10” and 6500 lb. capacity and ascends to the Concourse Level of the Plaza.

  2. Loading Zone: All other exhibitors with smaller loads will take the north passenger elevators to the Concourse “C” Level. This loading zone area is designated a 30-minute temporary unloading zone. It is important that every exhibitor moves their vehicle from P1 North to the Visitor’s Parking Lot (V-Lot/P3 North) immediately after unloading. Vehicles will be subject to charge in the V-Lot. When using these elevators, do not overload; any damage to these elevators will be charged back to the exhibitor. Please do not use the emergency button to hold the doors open, as this is a direct line to the NYS Police.

Carts

You are welcomed to bring your own cart to expedite your work. The Convention Center has a limited number of flatbed carts available on a first come, first served basis. Please return carts when finished.

Vehicle Overhead Clearance

Elevator Capacity

Truck Access  

There must be a clear and accessible fire lane around the Empire State Plaza Convention Center at all times to provide clearance for emergency vehicles. The facility may host several events simultaneously, and we must maintain access to our loading docks and entrances for all of our clients.

For large events, truck marshaling yard arrangements are mandatory as our facility does not have an on-site vehicle queuing area for trucks. Due to limited dock space, events using the dock are required to pre-plan dock assignments. All event-related vehicles must be staged in assigned and designated portions of the service road or dock. Please contact your Event Coordinator for more information.

Maximum trailer length is 48ft with day cab.

Oversized Vehicle Parking

If vehicles are over 6’6” in height, please contact the Convention Center for arrangements for oversized vehicle parking. Pending availability and size of vehicle, parking for oversized vehicles is available in P1 North, Grand Street Lot, McCarty Lot or Madison Visitor Lot.

Exhibitor Delivery Form
Parking Information

Fire & Public Safety Codes  

The following is prohibited:

The following is permitted with restrictions:

Non-flammable gas containers and helium tanks, equipped with safety caps, mounted and chained to tank carts.

Cooking Preparation & Demonstrations

Candles

Candles are permitted for dining settings only, so long as the flame from the candles does not exceed the height of the required fire safe enclosure and are self-extinguishing if tipped over. All candles and required encasements to be used must be approved by NYS Fire Safety.

Motor Vehicle Display

Vehicles on display must abide by the following regulations in accordance with the International Fire Code and NFPA:

Firearms and Deadly Weapons

Shipping & Receiving  

Pending trade show sizes, deliveries (not part of the normal event load-in) may be scheduled weekdays between 8 a.m. and 2 p.m., one day prior to an event unless other arrangements are made in advance. All arrangements regarding shipping must be made directly between you and the company transporting your display materials. The Empire State Plaza Convention Center is not held responsible for the shipment nor the inspection of its material upon arrival.

Please make sure the name of your event, company, and booth number is on the label.

Shipments can be addressed to the following:

Empire State Plaza
Attn: Convention Center, Concourse Level
100 S. Mall Arterial
P1 North Loading Dock
Albany, NY 12242

All delivery companies must fill out the Exhibitor Entry Form to access our loading dock for delivery and pickup, unless via UPS or FedEx.

Exhibitors are responsible for all outgoing shipping pickups by contacting the shipping company of their choice. The Empire State Plaza Convention Center is not responsible for tracking of shipments. All packages must be arranged for pickup within 48 hours post-event.

If applicable, please check with your Show Manager for drayage through a show decorator.

 
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Contact the convention center

Questions?

Convention and Cultural Events Office
Empire State Plaza Concourse Room 120
Albany, NY 12242
Phone: 518-474-0558
Fax: 518-473-0558

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